Your data, handled by NZ Peps Limited.

NZ Peps Limited ("NZ Peps", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, store and protect personal information when you use nzpeps.co.nz, place an order, or contact our team.

We only collect what's necessary to run our business responsibly and to meet our obligations under the Privacy Act 2020.

a) Information you provide

• Name and email address
• Delivery address (Suburb, City, Region, Postcode, Country)
• Order details and order history
• Messages sent via our contact form or email

b) Payment information

• NZ bank transfer references and payment confirmations
• Cryptocurrency transaction IDs (TXIDs), where used

NZ Peps does not store card details directly. Card transactions are processed by a third-party payment provider under its own privacy policy.

c) Technical information

• IP address, browser type and device information
• Pages visited and general interaction data

• Process, verify and fulfil orders
• Dispatch orders via NZ Post CourierPost
• Send transactional emails (confirmations, payment status, tracking)
• Respond to enquiries and support requests
• Confirm purchases are for legitimate research purposes
• Maintain site security and prevent fraud
• Meet our legal obligations under New Zealand law

We don't use personal data for profiling or automated decision-making.

We don't sell or rent your personal information. It's shared only with:

• NZ Post CourierPost, for delivery
• Email delivery providers used for transactional messages
• Service providers supporting our website and payment infrastructure
• New Zealand regulators or law enforcement, where legally required

We use reasonable technical and organisational safeguards to protect your information against unauthorised access, loss or misuse. No online system can be guaranteed 100% secure.

We retain personal information only as long as needed to fulfil orders, keep transaction records, and meet legal requirements — including any obligations under the Consumer Guarantees Act 1993 and Fair Trading Act 1986.

We use essential cookies and limited analytics to run the site, understand usage, and improve performance. You can disable cookies in your browser, though some features may stop working.

Under the Privacy Act 2020, you can request access to the personal information we hold about you, ask us to correct it, or request deletion (subject to our legal obligations). Contact us using the details below.

Our site may link to third-party websites. We aren't responsible for their privacy practices and recommend reviewing their policies separately.

Our services are not directed at anyone under 18, and we don't knowingly collect personal information from minors.

NZ Peps Limited operates in accordance with the Privacy Act 2020. If you have concerns about how we've handled your information, you can also raise a complaint with the Office of the Privacy Commissioner at privacy.org.nz.

We may update this policy from time to time. Updates are posted here with a revised date, and continued use of the site means you accept the current version.

Questions about this Privacy Policy or your personal data? Contact:

support@nzpeps.co.nz